Privacy Policy for Home Chefs United
Effective Date: September 15, 2025
Your privacy is important to us. At Home Chefs United, we believe in being transparent about the information we collect, how we use it, and the choices you have. This Privacy Policy explains what data we collect when you visit our site, sign up for newsletters, or purchase products, and how we handle that data.
Who We Are
Home Chefs United is an independent food and recipe platform offering cooking tips, community engagement, and digital products such as cookbooks. Our website is powered by WordPress and uses services provided by Automattic, including MailPoet (for newsletters) and WooCommerce (for online purchases).
Because we rely on Automattic services, their privacy practices also apply to your use of our site.
Information We Collect
1. Information You Provide
-
Account/Subscription Information: Your name, email address, and password (if you create an account or subscribe to our newsletters).
-
Purchase Information: Billing details, shipping address (if applicable), and payment details when you buy products or services.
-
Profile Content: Information you share in comments, reviews, or community features.
-
Direct Communications: Information from emails, support requests, or surveys you send us.
2. Information Collected Automatically
-
Log Information: IP address, browser type, device type, operating system, referring site, and time of access.
-
Usage Data: Pages visited, links clicked, newsletter engagement (opens/clicks), and actions taken on our site.
-
Cookies & Tracking: We use cookies and similar technologies to improve site performance, personalize your experience, and measure marketing effectiveness.
3. Information From Other Sources
-
Payment Providers: Stripe, PayPal, or other gateways may share transaction confirmations with us.
-
Analytics/Marketing Tools: We may receive usage insights from Google Analytics or similar services.
-
Social Media Connections: If you connect our site to a social account (for example, sharing content), that platform may provide limited profile information.
How We Use Your Information
We use the information collected to:
-
Deliver the newsletters and content you subscribe to.
-
Process payments and deliver products (digital cookbooks, classes).
-
Improve our website and services by analyzing usage trends.
-
Communicate with you about recipes, promotions, and updates.
-
Protect against fraud, spam, or unauthorized activity.
-
Comply with legal and tax obligations.
How We Share Information
We share information only when necessary:
-
Service Providers: With Automattic (WordPress, MailPoet, WooCommerce) and payment processors (Stripe, PayPal) who process data on our behalf.
-
Legal Compliance: If required by law, court order, or government request.
-
Business Transfers: If Home Chefs United is ever sold or merged, your information may be part of the assets transferred.
-
Aggregated/De-identified Data: We may share anonymized data that cannot identify you (for example, general website traffic statistics).
We do not sell your personal information for money.
Your Choices
-
Unsubscribe: Every newsletter email includes a link to opt out instantly.
-
Cookies: You can manage cookies in your browser settings (note some features may stop working).
-
Access, Correction, Deletion: You can request access to your data, corrections, or deletion by contacting us directly.
-
Marketing Opt-Out: You can opt out of promotional emails while still receiving necessary transactional emails (like purchase receipts).
Data Retention
We keep your personal data only as long as necessary:
-
Newsletter subscriber information is kept until you unsubscribe.
-
Purchase records are retained as required by tax law.
-
Deleted posts or comments may remain in backups for up to 30 days.
Security
We use SSL encryption, authentication measures, and third-party security monitoring to protect your data. While no online system is 100% secure, we take reasonable steps to prevent unauthorized access, misuse, or loss.
Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect data from them.
International Users
If you are located outside the United States, please note that your information may be transferred and stored in the U.S. or other countries where our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you on our website or by email before they take effect.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Home Chefs United
📧 Email: support@homechefsunited.com